Privacy Policy

1. Introduction

This Privacy Policy explains how Dxperts Services LLC (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit or make a purchase on https://undermann.com.

This policy is designed to comply with applicable data protection laws, including the Australian Privacy Act 1988, as well as relevant international privacy regulations.

2. Personal Information We Collect

We may collect the following categories of personal information:

  • Identity information (name, surname)
  • Contact information (email address, billing and shipping address)
  • Order and transaction details
  • Payment-related information (processed securely via third-party providers)
  • Technical data (IP address, browser type, device information)

3. How We Use Personal Information

Your personal information may be used to:

  • Process and fulfill orders
  • Provide customer support
  • Manage payments, refunds, and returns
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations

4. Advertising, Analytics & Tracking

We use tracking and analytics technologies to measure website performance and advertising effectiveness.

These may include:

  • Meta Dataset (Conversions API)
  • Google Analytics 4 (GA4)
  • Google Ads conversion tracking

These technologies may collect anonymized or aggregated data and are subject to user consent preferences through the Shopify cookie banner.

4.1 Facebook / Meta Disclaimer

🇬🇧 THIS IS NOT FACEBOOK: This site is not a part of the Facebook website or Meta Platforms, Inc. Additionally, this site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of Meta Platforms, Inc.

5. Cookies

The website uses cookies and similar technologies for essential functionality, analytics, and advertising purposes.

Cookie preferences can be managed via the native Shopify cookie banner displayed when visiting the website.

6. Data Sharing

Personal information may be shared with trusted third parties strictly for operational purposes, including:

  • Shopify (e-commerce platform)
  • Payment service providers (Shopify Payments, PayPal)
  • Advertising and analytics partners (Meta, Google)

We do not sell personal data.

7. Data Storage & International Transfers

Personal data is processed and stored using Shopify’s infrastructure.

This may involve data transfers to countries outside Australia, including the United States, Canada, and/or the European Union, depending on the services used.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. User Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Withdraw consent for data processing where applicable

Requests can be submitted via email at contact@undermann.com.

10. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is completely secure.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect upon publication on the website.

Last updated: 25 January 2026